About us

ITMS Group is a dynamic Information Technology Services Provider and Software Developer with extensive capabilities and vast experience. Our journey began in May 2005 when Mark Shaw founded SBSiT Solutions Pty Ltd, a company that provided IT services and hosted IT infrastructure to local Australian businesses. In July 2018, Mark Shaw partnered with Sven Saric to form the ITMS Group. Enabling the continued IT services management & now the addition of expanding operations into software development. In August 2019, the company established a dedicated development team by opening an office in Ho Chi Minh City, Vietnam. As a result, the company's operations grew.
In October 2020, ITMS Australia moved to a new office in Southport Central Towers on the Gold Coast & in May 2021, ITMS Vietnam relocated to a new office in Centrepoint Tower. These strategic moves have provided us with location advantages, such as better access to resources, enhanced connectivity, and proximity to clients and partners. Additionally, our presence in these iconic towers signifies our commitment to growth, innovation, and delivering world-class services to our clients.

The ITMS Group takes pride in holding accreditations with industry giants such as Google, Microsoft, Amazon, Salesforce, and Odoo. In March 2020, ITMS Group attained Salesforce Certifications, expanding its capabilities to provide innovative solutions that deliver measurable results. 

In February 2021, the company attained Odoo Partnership and Certifications, demonstrating its commitment to delivering custom software development solutions.
ITMS Group has a team of experts with a wealth of experience in Cloud Hosting, Managed Service Offerings, and Custom Software Development. The company continues to be an industry leader in providing cutting-edge IT solutions to businesses in Australia and beyond.

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Mark Shaw, Director

With over 20 years of IT knowledge and experience, Mark Shaw specialises in providing Australian businesses with hosted IT infrastructure & managed IT services. His deep understanding of business requirements including, cybersecurity, hosting, & cloud services ensures your company stays ahead of the competition. Mark Shaw's expertise will guide your business in resolving and automating IT challenges as well as propelling you towards a secure and technologically advanced future.

Sven Saric, Director

Sven Saric, our experienced Project Manager, brings over 17 years of expertise in IT & System Automations to your business. Sven excels in optimising business processes and automating systems to enhance productivity. With a vast knowledge of Google Workspace, Adobe Cloud, Salesforce, ESKO, Odoo, and many other software applications, Sven is dedicated to helping your company achieve success through streamlined operations and increased efficiency.

Andrew Reseigh, Business Analyst

Boasting 30 years in the IT field, Andrew Reseigh is a multifaceted Functional Consultant. His skills range from Support to Helpdesk Management in industries such as Manufacturing, and Supply Chain. Andrew's experience encompasses General Ledger, Inventory, Manufacturing, Fleet Management, POS, Retail, and Web to Business Systems.

Joel Scott, Sales Manager

With over 20 years of sales experience, Joel, our dedicated sales professional, is committed to helping businesses excel. By offering exceptional customer experiences and fostering long-term, mutually rewarding relationships, Joel assists clients in increasing productivity and staying ahead of the competition. Joel can guide your business towards growth and success.

We believe that our core values are the foundation of our success and the driving force behind our unwavering commitment to our clients. Our CARES philosophy - Consistency, Accountability, Respect, Excellence, and Sustainability - shapes every aspect of our business, from customer interactions to the solutions we deliver.

We strive for consistency in providing reliable, high-quality services across all our offerings. Accountability and transparency are key in maintaining strong relationships with our clients. Respect fuels our collaborative approach, valuing diverse perspectives and understanding the unique needs of each client.

Excellence and innovation push us to surpass expectations, while sustainability emphasizes our commitment to responsible and eco-friendly practices. By embodying these values, ITMS Group creates an exceptional client experience and upholds the highest industry standards.

Why Us:

Dynamic and Flexible Approach:  ITMS takes a dynamic and flexible approach to ERP implementation, ensuring that the solution is tailored to your specific business requirements. Our team of experts works closely with you to understand your business processes, goals, and objectives to design a customised solution that fits your unique needs.

Pricing Model that Puts You in Control:  At ITMS, we understand that every business has unique needs and requirements. That's why we offer a pricing model that puts you in control. With our scalable month-to-month charges, you can manage your costs according to your current requirements. This ensures that you only pay for what you need, when you need it.

Month-to-Month Contract Model:  ITMS offers a month-to-month contract model for our ERP implementation services. This means that you are not locked into a long-term, costly commitment. We are committed to delivering high-quality solutions that meet your needs and exceed your expectations, ensuring that you are satisfied with our services month after month. Our focus on timely and on-budget delivery helps to foster a strong and lasting partnership with our clients.

Local Presence:  Although most of our meetings are now virtual, we have a local presence to ensure that we are always accessible when you need us. Our team is located in Australia & Vietnam, and we understand the local business landscape and culture. We are always available to provide support, advice, and guidance whenever you need it.